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    <loc>https://jessanol.com/blog/were-planning-something-for-learning-at-work-week-and-it-matters-more-than-ever</loc>
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    <lastmod>2026-04-01</lastmod>
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      <image:title>Articles - We’re planning something for Learning at Work Week… and it matters more than ever - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Articles - We’re planning something for Learning at Work Week… and it matters more than ever - Because the reality is, most learning doesn’t come from courses.</image:title>
      <image:caption>It comes from: conversations small adjustments shared understanding figuring things out together The kind of learning that happens in the middle of work, not outside of it.</image:caption>
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  <url>
    <loc>https://jessanol.com/blog/lifelong-learning-is-broken-and-how-smes-can-fix-it-6w4ee</loc>
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    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - Lifelong Learning Is Broken (And How You Can Fix It) - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://jessanol.com/blog/the-uk-skills-paradox-why-smes-need-to-rethink-training-now</loc>
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    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - The UK Skills Paradox: Why SMEs Need to Rethink Training Now - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://jessanol.com/blog/older-workers-are-staying-longer-so-why-arent-we-helping-them-progress</loc>
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    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - Older Workers Are Staying Longer, So Why Aren’t We Helping Them Progress? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/when-you-go-from-founder-to-employer-and-manager</loc>
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    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - When You Go From Founder to Employer, And Suddenly You’re the Manager - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/durable-skills-arent-the-future-theyre-the-missing-piece</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - Durable skills aren’t the future. They’re the missing piece right now. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/the-performance-problems-that-dont-show-up-in-reports</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - The performance problems that don’t show up in reports - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://jessanol.com/blog/managers-trying-hard-but-still-struggling</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - Managers, trying hard but still struggling? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/new-year-new-quarter-new-financial-year-the-best-moment-to-fix-skills-before-they-hit-performance</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - New Year, New Quarter, New Financial Year - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/why-skillsmart-courses-dont-use-video</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - Why I Don’t Use Video in SkillSmart Courses - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/9cbb55b1-b122-4d59-a4d0-ed788b242263/Learning+Vault+Course+Image+on+Sales+page+%286%29.png</image:loc>
      <image:title>Articles - Why I Don’t Use Video in SkillSmart Courses</image:title>
      <image:caption>They’re short. They’re practical. And they’re built to change what happens after the course, not just during it.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/when-skills-dont-match-the-job-how-businesses-can-stop-losing-performance-to-confusion-friction-amp-bad-training</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/886b8e4e-5260-4c56-a9b3-cb45bcea3317/Blog+Main+2500+x+1300+px+%2811%29.png</image:loc>
      <image:title>Articles - When Skills Don’t Match the Job: Stop Losing Performance to Bad Training. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/the-green-skills-gap-is-coming-for-smes-ready-or-not</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/f7560495-49ea-4332-b255-2a18936299b4/Blog+Main+2500+x+1300+px+%289%29.png</image:loc>
      <image:title>Articles - The Green Skills Gap Is Coming for SMEs, Ready or Not - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/twas-the-night-before-christmas</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
  </url>
  <url>
    <loc>https://jessanol.com/blog/the-real-problem-behind-skills-shortages-businesses-arent-doing-this-one-thing</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
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      <image:title>Articles - The Real Problem Behind Skills Shortages? Businesses Aren’t Doing This One Thing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/ai-wont-replace-your-team-but-it-will-change-what-good-performance-looks-like</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/fcb9e490-33fc-4a9f-9db3-ae9587efdb82/Know+Your+Learners+Imagery+and+Videos+%2812%29.jpg</image:loc>
      <image:title>Articles - How AI is Changing the Definition of Good Performance - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/the-skills-smes-will-need-by-2035-and-the-ones-theyre-already-behind-on</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/657c2549-6140-4a26-855a-2e57169d7c3e/Blog+Main+2500+x+1300+px+%286%29.png</image:loc>
      <image:title>Articles - Building the Skills Your Business Needs by 2035 - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/it-gets-dark-at-lunchtime-and-somehow-that-got-me-thinking</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/b5688ab4-a223-4685-9c7b-807f76737e4f/Blog+and+LInked+In.jpg</image:loc>
      <image:title>Articles - It Gets Dark at Lunchtime… and Somehow That Got Me Thinking - This is the time of year when the “end-of-year spiral” kicks in. You’re meant to finish strong, reflect on the year, plan for the next one, and be festive… all while trying to remember what actual daylight looks like. But this year, instead of fixating on the ever-growing to-do list, I’ve been drawn to my ta-da list — a simple Miro board where all my completed post-its end up. Every quarter I move tasks over one by one, partly for organisation, partly because it just feels good to see a bit of progress in among the chaos. And at this time of year, it’s become a quiet little reminder of what’s actually happened over the months.</image:title>
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  </url>
  <url>
    <loc>https://jessanol.com/blog/human-skills-every-sme-needs-for-the-future</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/890189d0-a69c-4f48-831c-b0571a790b73/Blog+Main+2500+x+1300+px+%285%29.png</image:loc>
      <image:title>Articles - Human Skills Every SME Needs for the Future of Work - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/the-hardest-paid-job-in-the-world</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/1762160067355-C1R3GSX1CLOLM9MHBWF0/unsplash-image-yjHh4JpZQT8.jpg</image:loc>
      <image:title>Articles - The Hardest (Paid) Job in the World</image:title>
      <image:caption>It’s about listening when you don’t have time. Giving feedback when you don’t want conflict. Motivating others when you’re running on empty yourself.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/z4laiehqazzt6jw1p0t9xe43pnfj3k</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
  </url>
  <url>
    <loc>https://jessanol.com/blog/how-to-curate-training-a-quick-overview</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/381128e7-5df3-459b-9074-cb6fbf2ecb5e/Know+Your+Learners+Imagery+and+Videos+%2827%29.jpg</image:loc>
      <image:title>Articles - How to Curate Training- A Quick Overview - 4 Tips for Curation</image:title>
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  <url>
    <loc>https://jessanol.com/blog/before-you-invest-in-another-training-course-ask-this-one-question</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/aa358626-8dfa-4e60-b8d2-59909e98772b/Headshot+%289%29.png</image:loc>
      <image:title>Articles - Before You Invest in Another Training Course, Ask Yourself One Question</image:title>
      <image:caption>I’m not inflicting yet more training on the world that’s neither wanted nor used. We already have a world overflowing with courses, guides, videos, and other “helpful stuff”. Some of it is genuinely excellent. I’ve found it, used it, and recommended it. But I’ve also had a lot of not-so-great training inflicted on me. Now I’m the boss, I get to dodge that bullet and help others do the same.</image:caption>
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  <url>
    <loc>https://jessanol.com/blog/what-is-curated-training</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/498b23f4-19e0-40f8-b8a6-6bc7bce8ea96/Blog+Main+2500+x+1300+px+%282%29.jpg</image:loc>
      <image:title>Articles - Essentials: What is Curated Training? - Make it stand out</image:title>
      <image:caption>Zoom Background Bookshelf Mania!</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/3a40ea0e-ffb5-4ca4-98c7-78f433931593/Slack+Channel+Example+%281%29.jpg</image:loc>
      <image:title>Articles - Essentials: What is Curated Training? - Make it stand out</image:title>
      <image:caption>Slack Channel for Curated Training Content</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/asking-for-help-is-cheating</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/a9b07ba4-c3bc-4fb8-a72e-97c21db68e80/KarenMasseyPhotography_jessanol-65.jpg</image:loc>
      <image:title>Articles - Asking for Help is Cheating! - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/0cc6306e-71af-4d4d-9618-3a4633aa8f14/Jane+Feilden.png</image:loc>
      <image:title>Articles - Asking for Help is Cheating!</image:title>
      <image:caption>If you think you need help, and I may be able to help, call me. I offer free, no-obligation calls just for SMEs that you can book at a time convenient to you. BOOK A CALL P.S. I can also recommend some pretty amazing people who can help you, too.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/navigating-tough-economics-and-empowering-smes</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/0cf33971-ca97-4d8a-89f2-40a0bfcd1459/Blog+Main+2500+x+1300+px.jpg</image:loc>
      <image:title>Articles - Navigating Tough Economics and Empowering SMEs to Thrive - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/building-knowledge-together-ideas-for-learning-at-work-week-2025</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/2b4db30d-784e-429d-84ac-de059ee2f83c/LAWW+icons+blue-03.png</image:loc>
      <image:title>Articles - Building Knowledge Together: Ideas for Learning at Work 2025</image:title>
      <image:caption>Learning at Work Week 2025 is just around the corner, and this year’s theme “We Build Knowledge Together” feels particularly relevant for small and medium-sized businesses. In SMEs, learning rarely happens in classrooms or formal programmes. It happens in conversations. In shared problem-solving. In quick handovers, workarounds, and moments of “oh, that’s how you do it”. So this year’s theme isn’t about adding more training. It’s about making the learning that already exists more visible, shared, and intentional. If you’re an SME thinking about how to mark Learning at Work Week 2025 without overwhelming your team, here are some simple, practical ideas that bring the theme to life.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/why-e-learning-works-wonders-for-small-teams</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
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      <image:title>Articles - Why E-Learning Works Wonders for Small Teams - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://jessanol.com/blog/the-drawbacks-of-using-off-the-shelf</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-30</lastmod>
    <image:image>
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      <image:caption>Off-the-shelf e-learning can look like the perfect solution for SMEs: affordable quick to implement lots of content in a library job done And sometimes it is the right move. But many SMEs buy generic e-learning and then quietly realise something important: People complete it… and nothing changes. If that sounds familiar, it’s usually not because your team doesn’t care. It’s because off-the-shelf content comes with built-in limits.</image:caption>
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    <changefreq>monthly</changefreq>
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    <lastmod>2026-03-30</lastmod>
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      <image:caption>Running a small or medium-sized enterprise can often feel like a balancing act. With limited budgets and rising competition, investing in employee development might seem like a luxury rather than a necessity.</image:caption>
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      <image:caption>The foundation of digital learning is its platform. Depending on how and who your users will be accessing it and whether you need tracking, there are different options for hosting digital learning. The traditional option, a Learning Management System (LMS), usually operate on a subscription model, with prices differing based on features, user capacity, and scalability. You can expect costs from £50 to several hundred pounds per month for platforms suitable for small and medium enterprises (SMES). There are other options, however. Low-cost options to consider are using AWS or existing intranet options, or collaboration tools like Slack. It really depends on your organisation.</image:caption>
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      <image:caption>Take a quick look at a Slack channel I created. Focused around improving meeting quality. My brief was to create a channel with six resources- a blend of curated and custom, as a starting point for business use. The goal wasn’t completion or consumption. It was to help people notice their own meeting habits, pause for long enough to reflect, and try one small improvement the very next time they ran or attended a meeting. That’s the difference between sharing resources and designing a learning experience.</image:caption>
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      <image:caption>Off-the-shelf courses don’t quite meet your needs. You need training that engages your employees, not just ticks a compliance box. You’re unsure how to create a learning experience that delivers real change.</image:caption>
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      <image:caption>“I don’t know where to start.” “It feels overwhelming.” “I don’t have the technology.” “It’s too expensive.” “I’m not even sure what we need.”</image:caption>
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      <image:caption>Avoid last-minute deadlines that disrupt rest Be mindful of late-night messaging Acknowledge that fatigue affects learning and decision-making Supporting sleep is about creating sustainable performance, not lowering standards.</image:caption>
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      <image:caption>Encourage short, regular breaks Model stepping away yourself Normalise rest as part of doing good work A well-timed break often does more for performance than pushing through.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/52d6dc0f-1370-4c3f-8a0e-88a93133b9e6/Phone_free_meeting.jpg</image:loc>
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      <image:caption>Introduce team-wide focus hours Encourage batching of emails and messages Protect learning time from interruptions Focus isn’t about control, it’s about respect for cognitive effort.</image:caption>
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    <image:image>
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      <image:caption>Walking meetings Stretch breaks during training Encouraging movement between tasks Supporting movement doesn’t require a wellbeing programme, just permission.</image:caption>
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      <image:caption>Recognise effort, not just outcomes Link learning to real work and progression Normalise reflection and course-correction Managers don’t need more theory here, they need clarity and practical tools. That’s why resources like SkillSmart Now focus on real, everyday skills: conversations, prioritisation, problem-solving, and decision-making, without overwhelming already stretched managers.</image:caption>
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      <image:caption>Adults don’t learn in the same way children do and that’s where many workplace training programmes fall down. Employees arrive with experience, opinions, time pressures, and very clear expectations. They’re not here to be taught for the sake of it; they want learning that helps them do their job better, faster, or with less friction. When training ignores that reality, engagement drops, learning doesn’t stick, and performance doesn’t shift.</image:caption>
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      <image:caption>Perfect to fit into your daily schedule.</image:caption>
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      <image:caption>This stage isn’t about enthusiasm or timelines. It’s about asking better questions: What problem are we actually trying to solve? What would “better” look like in real work? Who is this for and what do they struggle with today?</image:caption>
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      <image:caption>Rather than planning everything upfront, LLAMA works in short, focused phases. Each phase has: a clear goal a small output a review point</image:caption>
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    <image:image>
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      <image:caption>Instead of waiting for a polished final product, LLAMA encourages early prototypes. That might be: a draft outline a sample activity a short pilot module</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/66d9d76db10f086b9a5a7924/5ced6d20-3ce0-46ac-8284-9969f4d88730/Planning_with_stickies.jpg</image:loc>
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      <image:caption>This is where LLAMA earns its keep. You build, review, adjust, and improve in cycles.</image:caption>
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      <image:caption>Start with a strong foundation Embrace feedback Stay flexible Celebrate progress</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Training should exist to improve performance, reduce risk, or support growth, not just to “get information out”. Analysis ensures your course is tied directly to a business outcome, which also makes ROI easier to demonstrate later.</image:caption>
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      <image:caption>Learning Needs Analysis What’s happening now vs what needs to happen. Learner Personas Human, practical profiles that keep design grounded in reality. Action Mapping Designing learning around job actions not content coverage.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>✅The course is finished. ✅Signed off. ✅Uploaded. ✅Email sent.</image:caption>
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      <image:caption>Sample of Jessanol Analysis Client Documentation</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
      <image:caption>Scenario: denying a sale to underage</image:caption>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
      <image:caption>Sample multiple choice question for ARS course</image:caption>
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      <image:title>Case Studies - Bespoke E-Learning Compliance for Retailers | Solutions</image:title>
      <image:caption>Scenario: denying a sale to a person without ID.</image:caption>
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      <image:caption>Decision slide for e-learning course- learn it or know it</image:caption>
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