Fractional Learning and Development. Based in Warwickshire.

Fractional Learning & Development for Busy SMEs

Fix performance problems, design better training, and keep learning running smoothly, without needing an in-house L&D team.

If you know something isn’t working with your onboarding or training, but you don’t have the time, capacity or appetite for a big “programme”, that’s where I come in.

I help small and medium businesses diagnose what’s going wrong, design clear, effective learning, and build digital experiences that actually work in real life.

Book a discovery call
Explore Services

Jessanol is for SMEs who want better performance, stronger onboarding and useful training, not tick-box courses or generic off-the-shelf content.

Whether you have five people, fifty, or teams spread across locations, I help you:

Built for small and growing businesses

Get clear on what’s really causing performance issues

Icon: question mark

Design training that fits your reality, not someone else’s template

Icon: pen and light bulb

Build digital learning that’s accessible, device-friendly and easy to use

Icon: mobile phone and finger scrolling.

Keep existing training up-to-date without it taking over your week

Icon: mortar board and hand.

How I can help

Choose the level of support that fits where you are

Every business is at a different stage. That’s why Jessanol services are organised into three simple options — DIY / Self-Serve, With Support, and Done-For-You — across performance & problem solving, training design & build, and delivery & support.

Use this matrix to jump straight to what you need right now.

D.I.Y

With Support

Done for You

Are you confident your training is giving employees the skills, confidence and support they need to perform at their best? 

  • Use this if you want a quick, honest sense of how well your onboarding or learning is actually working. It’s ideal if things feel a bit slow, inconsistent or unclear — but you’re not sure what to fix or where to start.

    Perfect for busy SMEs who need clarity fast without committing to a full review or consultancy session.

    • A simple score across the areas that matter most: speed to performance, engagement, retention and capability

    • Clear insights into what’s working — and where the gaps are

    • Practical recommendations you can act on immediately to strengthen learning and performance

Choose this if tasks take too long, standards vary, errors repeat or expectations feel unclear. You need clarity, direction next steps.

  • Choose this if tasks take too long, standards vary, errors repeat or expectations feel unclear.

    Perfect when you need clarity, direction and a realistic set of next actions.

    • A structured 2-hour session to surface hidden barriers

    • A prioritised list of practical fixes

    • A short follow-up call to keep momentum going

A full, independent diagnostic to uncover what’s really causing performance issues — and what needs to change.

  • Ideal when performance problems keep resurfacing, the root cause isn’t obvious, or the issue is too sensitive or time-consuming to investigate internally.

    Perfect if you need clarity, evidence and a practical plan before making decisions.

    • Interviews, user stories and real-world observation

    • A clear diagnosis of what’s driving the issue

    • An actionable report with recommendations and priorities

Templates, guides and micro-courses to design and build training with confidence — no reinventing the wheel.

  • Perfect if you want to build training yourself but need expert structure, shortcuts and examples to speed things up.

    • Planning templates and design frameworks

    • Micro-courses to guide your approach

    • Ready-to-use tools you can adapt instantly

Get total clarity on what your training project really needs before you invest time, budget or resources.

  • Use this session when:

    • A simple training idea is becoming bigger or more complicated

    • Everyone has different opinions on what the training should be

    • Technical constraints keep popping up

    • Deadlines or scope feel unstable

    • You’re unsure whether the project should continue — or needs reshaping

    If you want clarity, confidence and a realistic plan before committing to a build, this is the right session.

    • A 2-hour, expert-led working session to explore goals, assumptions, risks and constraints

    • A clear understanding of what’s in-scope, out-of-scope and worth prioritising

    • Practical recommendations that stop rework and wasted budget

    • A detailed summary that can be used as a Statement of Work, internal brief or partner brief.

    Walk away with a direction you can trust and a project that’s properly defined.

End-to-end design and creation of clear, engaging training, from shaping the idea to building the finished learning experience.

  • Choose this when you know training is needed but don’t have the time, skill or capacity to design or build it yourself.

    Perfect for SMEs that want high-quality learning without hiring full-time L&D support.

    • Action mapping to define what success looks like

    • Clear, structured learning pathways and curriculum design

    • Instructional design, including storyboards, scripts and assessments

    • Full build of digital learning, onboarding programmes or workshops

    • Content clean-up, organisation and hosting design where needed

Editable templates and frameworks to help you successfully launch and deliver.

    • You’re happy to deliver the training yourself, but want a clear, reliable checklist to follow.

    • Launches feel a bit chaotic – comms, invites, links, slide versions and follow-ups all live in different places.

    • You’ve had sessions go well… but no one captured what worked, so every rollout feels like starting from scratch.

    • You want your team to be able to run training consistently – even when you’re not in the room.

    • Ready-to-use checklists for planning, delivering and wrapping up training and workshops.

    • Simple guides for things like invites, reminders, follow-up actions and collecting feedback.

    • Prompts to help you organise files, links and versions so nothing goes missing on the day.

    • Space to adapt each checklist to your tools (Teams, Zoom, LMS, SharePoint, portal, etc.) so it fits how you actually work.

A flexible 60-minute expert session to get quick guidance, solve a problem or sense-check your thinking on your project.

  • Choose this if you need a knowledgeable sounding board rather than a full diagnostic or project-scoping session.

    Ideal when you want help thinking something through, understanding your options or getting unstuck.

    This session is great if:

    • You’re unsure which direction to take with a training idea.

    • You want feedback on your content, structure or plan.

    • You’re choosing between delivery, hosting or platform options.

    • You want reassurance that your approach is solid before investing more time.

    • You have “one-off” questions and don’t need a bigger engagement.

    Not suitable for:

    • Diagnosing root-cause performance issues (use Performance & Clarity).

    • Defining a full project or solution (use Define & Align).

    • Clear, practical guidance tailored to your situation.

    • A confident sense of what to do next

    • A space to ask questions and explore options

    • Straightforward, honest advice grounded in real SME experience

    • A summary of our conversation so you can take action.

Ongoing expert support to keep your training running smoothly, up-to-date and working for your business.

  • Choose this if you already have training or learning resources in place but need experienced help to keep everything updated, delivered or supported. Ideal when you want continuity, quality and someone you can trust to take things off your plate.

    • Fractional L&D support tailored to your needs

    • Professional workshop delivery

    • Regular updates and maintenance for digital learning

Why SMEs choose Jessanol

I’ve spent over 20 years designing learning in the real world, from frontline operations and compliance programmes to global digital rollouts. That means you get big-company experience with small-business practicality.

Practical, not theoretical – everything is grounded in real SME constraints

Short, focused and efficient – no bloated programmes, just what’s needed

Digital-friendly – content that’s SCORM-compliant, accessible and works on the devices your people actually use

Four polaroid style photos of Jane Feilden from Jessanol working on client site.
Headshot of Jane Feilden

Hi, I’m Jane

I’m a learning experience designer, fractional L&D partner and unapologetic fan of clear, human-centred training. I’ve worked across corporate, pharma, public sector and SMEs — now I specialise in helping smaller businesses get the kind of learning support big organisations take for granted.

read more about jessanol

Not sure where to start?

You don’t need a perfect brief. If something isn’t working: onboarding, performance, existing training, or “all of the above”, we can figure it out together.

Book a FREE, no obligation discovery chat with us, and let us help you determine your next steps.

BOOK A DISCOVERY CALL

What People Are Saying

"Learning and training is an important and continuous process for us, which is why we worked with Jane Feilden from Jessanol to improve our internal training programme to support our staff and clients. She designed and delivered just what we needed. Great job. Looking forward to further work together."

— Ops Manager, Software House

Five gold stars.

"Jane has consistently gone above and beyond, providing clear guidance every step of the way. Her expertise has truly brought this project to life."

— Regional Co-ordinator, Trading Standards

Five gold stars.

"Huge thanks for your contributions.  We were deeply impressed by your presentations and professional approach. Your contribution truly made a positive impact. Looking forward to future collaborations."

— CIPD, Coventry and Warwickshire

Five gold stars.