SME Training Blog: Real-World Learning, Onboarding and Performance That Actually Works
You have questions and I love to write- goes with the job. But even more, I love to share. So welcome to a source of articles, where you’ll discover answers to your questions, insightful articles and tips on getting the most out of learning in business.
Standard disclaimer here: These articles are my own work and my own opinions. I don’t represent any official position of my clients, former employers, or any other company.
Sideways Moves, Stalled Careers & Hidden Talent: The Skills Trap Businesses Don’t See
Many employees aren’t lacking talent, they’re stuck in roles where their skills aren’t visible or developed. Here’s why SMEs are facing hidden capability gaps and what to do about it.
We’re planning something for Learning at Work Week… and it matters more than ever
Learning is declining. Not because people don’t want to learn, but because it’s become something we try to fit in around everything else.
As work becomes more complex and collaborative, that gap is starting to show.
This Learning at Work Week, we’re taking a different approach, focusing on small, practical changes that make work feel easier.
Lifelong Learning Is Broken (And How You Can Fix It)
Lifelong learning is failing and SMEs are feeling it first.
From declining participation to disengaged teams, the system isn’t built for how people actually learn at work.
Here’s what’s really going wrong and how to fix it with practical, performance-driven learning.
The UK Skills Paradox: Why SMEs Need to Rethink Training Now
New UK research reveals a surprising paradox: while skills are becoming more important than ever, employer investment in training is falling.
So what does this mean for SMEs trying to build capable teams and stay competitive?
This article explores the real skills challenge facing UK businesses.
Older Workers Are Staying Longer, So Why Aren’t We Helping Them Progress?
There’s a quiet shift happening in the UK workforce, one that matters enormously for SMEs, even though it rarely makes the headlines.
We’re getting older.
And that means your workforce, whether you employ two people or twenty, is changing too.
When You Go From Founder to Employer, And Suddenly You’re the Manager
Hiring your first employee changes more than your workload, it changes your role.
This blog explores why first-time line managers often struggle (even when they’re trying hard) and how structured skills build confidence without corporate complexity.
Durable skills aren’t the future. They’re the missing piece right now.
Durable skills aren’t a future trend, they’re the missing piece behind everyday performance problems.
When managers keep firefighting and decisions keep escalating, it’s rarely a motivation issue.
This article explores why durable skills matter more than ever in SMEs and what managers actually need to build.
The performance problems that don’t show up in reports
It’s a new year, but the same interruptions, Teams calls and “can we grab 10 minutes?” requests are still filling your diary.
When everything looks fine on paper but feels heavy in practice, you’re probably dealing with performance problems that never show up in reports.
Managers, trying hard but still struggling?
Your managers aren’t underperforming they’re compensating.
When capability is left to chance, effort rises but performance stalls. Here’s why support beats pressure every time.
New Year, New Quarter, New Financial Year
Q1 is the best time for SMEs to fix skills and clarity before performance suffers. Here’s how to strengthen capability without adding more training.
Why I Don’t Use Video in SkillSmart Courses
Most online courses rely on video. I don’t. Here’s why SkillSmart courses focus on action, thinking, and behaviour change, not passive watching.
When Skills Don’t Match the Job: Stop Losing Performance to Bad Training.
Businesses lose performance when training teaches tasks instead of capability.
Discover how to fix confusion, friction and information overload to build real skills.
The Green Skills Gap Is Coming for SMEs, Ready or Not
One in five UK workers will see their roles change due to the green transition.
Discover what this means for SMEs, which skills will be in demand, and how to prepare your team.
T’was the Night Before Christmas…
Before we log off for Christmas and New Year, we wanted to pause, properly pause. The inbox is quieter, the to-do list has finally stopped growing, and the learning platforms are (mostly) behaving themselves. So, in the spirit of the season, here’s a slightly tongue-in-cheek Learning & Development take on ’Twas the Night Before Christmas …
The Real Problem Behind Skills Shortages? Businesses Aren’t Doing This One Thing
Skills shortages aren’t the problem, unstructured training is. Discover how businesses can fix capability gaps quickly with simple, structured learning systems.
How AI is Changing the Definition of Good Performance
If you run or work in a small business, you’ve probably had at least one conversation this year that sounded like:
“Will AI replace our jobs?”
“Is this going to make people redundant?”
“Should we be worried?”
And the honest answer, according to the latest CIPD research is:
Not really. But the way work works is changing. Fast.
Where SMEs do need to focus?
Building the Skills Your Business Needs by 2035
By 2035, the skills businesses need most won’t be technical, they’ll be human. Here’s how SMEs can build communication, problem-solving, and decision-making skills into everyday work.
It Gets Dark at Lunchtime… and Somehow That Got Me Thinking
Learning in small businesses doesn’t always show up as courses or workshops. More often, it’s the small, everyday skills that quietly build capability over time.
Human Skills Every SME Needs for the Future of Work
As work evolves, the skills SMEs need most aren’t technical, they’re human. Here’s why skills like communication, problem-solving, and adaptability are becoming critical for the future of work.
The Hardest (Paid) Job in the World
Being a line manager is one of the hardest jobs in business, yet most people are never properly trained for it. Here’s why the role feels so heavy, and what actually helps.

