Bespoke e-Learning
This e-Learning course is part of an overall learning experience to support new managers in conducting effective performance reviews. It is designed to provide pre-learning in advance of an in-person workshop practicing undertaking employee performance reviews.
Technology used
Articulate Storyline
Twine
Portfolio Piece
This e-Learning was designed and developed in collaboration with an HR Business Partner, using real-life business challenges to create a portfolio piece.
Highlights
Micro-learning Format.
Designed for Managers ‘on the go’.
Voice over and closed captions.
Interactive ‘pull’ options for extra learning.
Project Overview
The Problem
There was a need to reduce the cost of face to face training for performance management, whilst increasing the quality and speed of offering.
It was felt that the current full day training course was too long and needed to be focused on the hands-on practice.
The Solution
A short micro-learning course, providing the essential terminology, process and Company expectations.
The course is designed to be deployed via automated workflows when the Manager is booked onto the workshop. Providing Managers with a quick, accessible course that could be accessed via phone, for completion before attendance of an in-person workshop.
Project Lifecycle
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![Screenshot of high level project plan]()
Process
LLAMA (Agile based) project methodology was used, supported by Asana software, enabling rapid development of the e-Learning courseware. The course was built in two releases, enabling the SME review to occur within the course itself.
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![Sample of requirements document by Jessanol]()
Analysis
Discussions with the HR Business Partner resulted in analysis of the business challenge and the production of a set of requirements.
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![Visual display of action mapping]()
Action Mapping
Action Mapping was an essential activity, identifying the desired actions that the learner was expected to undertake to complete a performance review.
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![sample of curriculum for project]()
Solution Design
Course mapping resulted in the production of the curriculum design and solution design documents: who was learning what; and how.
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![table showing colour palette for e-learning]()
Visual Design
The course look and feel was mocked up, reviewed and updated, resulting in a suite of frames that were used throughout the course. Corporate styling and branding were used, in collaboration with best practice instructional design and primary route of delivery: mobile phone, to result in a clean modern look and feel, balanced for cognitive load and accessible format.
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![Screenshot of project in Articulate Storyline]()
Build and Iteration
The course was built initially directly into Storyline in two releases. Thus enabling easy review of each release and I could incorporate feedback into the current and future releases. Reviewing the course itself simplified the review process, kept feedback structured and tracked; and removed the need for storyboards.
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![sample test script for project]()
Testing and Deployment
Testing was completed during and after build. Test scripts for technical testing, e.g. navigation and bugs; and QA testing, e.g. layout, animation, timing were used. On completion of the build, Accessibility testing was undertaken, supported by test scripts and technology; and User Experience testing to identify any remediation work. Final updates were made before deployment online.
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![Two hands holding mobile phone, showing e-learning by Jessanol]()
Return on Investment
Following the completion of the e-Learning, the course was reviewed by the HR Business Partner. She felt confident that the course provided a very cost-effective means of delivering information to managers, quickly and just in time for workshops.
