L&D Support and E-Learning Services for SMEs
What do you need help with?
Mistakes. Delays. Inconsistencies. Customer complaints. Ten people doing the same task ten different ways.
Something isn’t working…
You’ve spotted the gap: onboarding, customer service, compliance, software, processes, skills.
You know something is off… you just can’t quite pin down what.
That’s where I come in, untangling messy problems, sorting the noise from the truth, and helping you fix the root cause without wasting time or money.
We know the training we need, we just need help shaping it
You know what people need, but turning it into training that actually works (and isn’t three hours too long) is the part that gets stuck.
We just want someone to build it properly.
You’re busy. Your team is busy. The “we’ll build that one day” list is gathering dust.
If you want it done: guidance, onboarding, e-learning, knowledge banks, templates. I’ll take it off your plate and deliver something you’ll be proud of.
Not sure what you need?
The Jessanol Services Matrix
Choose the level of support that fits where you are right now:
Flexible Learning Support
Popular support includes:
Reviewing what training exists
Improving onboarding journeys
Updating learning content
Building learning plans
Supporting managers
Advising on platforms and tools
Solving capability gaps
From £35 per hour / monthly support available
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This is ideal if training keeps slipping down the list, you need experienced support without hiring internally, or you want someone to help bring structure, momentum and clarity to your learning activity.
It works well for growing businesses, lean teams, busy managers and business owners wearing too many hats.
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Agreed deliverables, delivered on schedule.
Weekly progress updates.
Practical recommendations you can act on immediately to strengthen learning and performance.
We help with:
First 30 / 60 / 90 day plans
Role-specific onboarding journeys
Manager onboarding toolkits
Digital induction content
Remote onboarding improvements
Reducing information overload
From £35 per hour/ Fixed project pricing available
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Ideal when performance problems keep resurfacing, the root cause isn’t obvious, or the issue is too sensitive or time-consuming to investigate internally.
Perfect if you need clarity, evidence and a practical plan before making decisions.
Why not try out our free Learning Impact Scorecard tool.
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Interviews, user stories and real-world observation as applicable.
A clear diagnosis of what’s driving the issue.
An actionable report with recommendations and priorities.
Diagnostics & Fixes
Examples:
Training nobody finishes
Poor knowledge transfer
Managers not coaching well
Inconsistent induction
No clear ownership
Too much content / no impact
Need a fresh pair of eyes
Diagnostics from £295
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You’re scaling from founder to employer, or your new starters are not getting up to speed or settling the way you need then to.
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Agreed deliverables, delivered on schedule.
Weekly progress updates.
Practical recommendations you can act on immediately to strengthen learning and performance.
Build E-learning, incl SCORM
Popular projects include:
Compliance training
Process training
Product knowledge
Customer service learning
Scenario-based learning
Microlearning resources
Refresher training
Projects from £950
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Choose this when you want SCORM compliant, all device-friendly accessible learning experiences.
Perfect for SMEs that want high-quality learning without hiring full-time L&D support.
Not sure if e-learning is the right fit? try our e-learning fit checker
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Action mapping to define what success looks like
Clear, structured learning pathways and curriculum design
Instructional design, including storyboards, scripts and assessments
Full build of digital learning, onboarding programmes or workshops
Content clean-up, organisation and hosting design where needed
A quick hello from me…
If you’re here because something isn’t working or you’re tired of piecing training together on your own, you’re in the right place.
Here’s a short introduction to Jessanol and how I support small and growing businesses to make learning simple, effective and human.
Real-life learning support for busy SMEs without the jargon or the fuss.
Struggling with onboarding, training gaps, or a team who are ‘figuring it out’ on their own? You’re not alone — and that’s exactly why Jessanol exists.
I’m Jane, founder of Jessanol, and for over 20 years I’ve helped businesses design practical, real-world learning experiences that actually work. No jargon, no overwhelm — just clear guidance, smart structure, and solutions built for the pace of small and medium-sized businesses.
In this video, I introduce how Jessanol supports SMEs through:
• Power Hours — deep-dive problem solving without a big project
• Practical short courses like Know Your Learners and The Resourceful Manager
• Done-for-you onboarding and bespoke e-learning that’s mobile-friendly, short and effective
• Fractional L&D support for teams who need ongoing help without the hassle
If you want training that fits real life — real pressures, real tools, real people — you’re in the right place.
Real Results From SMEs
SAAS Support Team
A growing software company was losing new hires in the first month.
We simplified the onboarding journey, tightened the learning flow and built clear guidance for both managers and new starters.
Their onboarding is now structured, performance goals met and their retention has jumped.
SME with Busy Teams
This team was overwhelmed by long, complicated training materials that nobody had the time to read.
We stripped everything back to the essentials, reorganised their content, and rebuilt it into short, practical resources their staff now use daily.
Retail Support from Compliance Association
They needed training delivered fast and in a format people would actually use.
We created a set of mobile-friendly digital learning modules with clear scripts, examples and realistic scenarios.
Multiple teams now learn on the go, with zero disruption to daily work.
How We Work Together
You don’t need to hire an L&D team; you just need the right support at the right moment.
Sometimes that’s a template.
Sometimes it’s an hour of clarity.
Sometimes it’s a full project that needs to be taken off your plate.
However you choose to work with me, everything is:
Practical
Efficient
Designed for real people
Built around how small businesses actually operate
Free from corporate nonsense
I’ve spent 20+ years simplifying learning, untangling messy problems and helping teams perform better and the Jessanol approach is deliberately built for busy SMEs who need results, not complexity.
Case Study
Retailers were failing test purchases.
Trading Standards Officers were spending hours delivering face-to-face training sessions to explain the rules around selling alcohol, tobacco and vapes legally.
The same conversations were happening again and again.
Busy shop owners wanted to comply, but the law felt complicated. Staff turnover meant knowledge disappeared. And when mistakes happened, the only realistic response was more officer time.
So we asked a simple question:
How do you help someone practise a difficult retail decision before it happens in real life?
Not Sure What You Need?
Start with a discovery session. Free and with no obligation. Let’s talk about your challenge and how we can help.