The Blog
Real-World Working, Onboarding and Performance That Actually Works
You have questions and I love to write- goes with the job. But even more, I love to share. So welcome to a source of articles, where you’ll discover answers to your questions, insightful articles and tips for SME businesses.
Standard disclaimer here: These articles are my own work and my own opinions. I don’t represent any official position of my clients, former employers, or any other company.
Tag
- AI and virtual assistants
- AI at work
- AI for small business
- AI tools for business
- AI virtual assistant support
- Accessibility
- Business Admin
- Business events
- Business forms
- Business support
- CRM
- CRM follow-up process
- CRM no longer fits your business
- CRM not working
- Client experience
- Customer experience
- Digital Learning
- Employee Training
- Enquiry forms
- Event planning
- Google Drive folder structure
- Inclusive events
- Leadership
- Onboarding
- Operations Support
- Outsourcing
- Performance
- Practical Business Support
- Practical support
- SME Support
- Small business
- Software support
- Team productivity
- User experience
- VA
- VA support for small business
- Virtual Assistant
- Virtual Support
- Virtual assistance
- Working Smarter
- Working with a VA
- Workplace focus
- behind the scenes business support
- business admin support
- business software
- business tools
- choose the right software for your business
- choosing business software
- client follow-up system
- client tracking system
An Interview with Jane and Aidan: On AI, Working Together and Getting Slightly Carried Away
A behind-the-scenes interview with Jane and Aidan about how AI supports the day-to-day running of Jessanol.
From email wording and blog writing to ideas, research and the occasional overenthusiastic Labrador puppy moment, this is a light-hearted look at what human and AI collaboration really looks like.
When It’s Time to Fire Your CRM
Replacing a CRM was not on my plan for the week. In fact, I thought this story was going to start with porridge. But by Wednesday, I had realised that one of the longest-serving systems in my business was no longer the right fit.
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