The Blog
Real-World Working, Onboarding and Performance That Actually Works
You have questions and I love to write- goes with the job. But even more, I love to share. So welcome to a source of articles, where you’ll discover answers to your questions, insightful articles and tips for SME businesses.
Standard disclaimer here: These articles are my own work and my own opinions. I don’t represent any official position of my clients, former employers, or any other company.
Tag
- AI and virtual assistants
- AI at work
- AI for small business
- AI tools for business
- AI virtual assistant support
- Accessibility
- Business Admin
- Business events
- Business forms
- Business support
- CRM
- CRM follow-up process
- CRM no longer fits your business
- CRM not working
- Client experience
- Customer experience
- Digital Learning
- Employee Training
- Enquiry forms
- Event planning
- Google Drive folder structure
- Inclusive events
- Leadership
- Onboarding
- Operations Support
- Performance
- Practical Business Support
- Practical support
- SME Support
- Software support
- Team productivity
- User experience
- VA
- VA support for small business
- Virtual Assistant
- Virtual Support
- Working Smarter
- Workplace focus
- behind the scenes business support
- business admin support
- business software
- business tools
- choose the right software for your business
- choosing business software
- client follow-up system
- client tracking system
- email follow-up system
- email task management
- getting help in your small business
- handing work over to a VA
The UK Skills Paradox: Why SMEs Need to Rethink Training Now
New UK research reveals a surprising paradox: while skills are becoming more important than ever, employer investment in training is falling.
So what does this mean for SMEs trying to build capable teams and stay competitive?
This article explores the real skills challenge facing UK businesses.
Older Workers Are Staying Longer, So Why Aren’t We Helping Them Progress?
There’s a quiet shift happening in the UK workforce, one that matters enormously for SMEs, even though it rarely makes the headlines.
We’re getting older.
And that means your workforce, whether you employ two people or twenty, is changing too.
The performance problems that don’t show up in reports
It’s a new year, but the same interruptions, Teams calls and “can we grab 10 minutes?” requests are still filling your diary.
When everything looks fine on paper but feels heavy in practice, you’re probably dealing with performance problems that never show up in reports.
The Green Skills Gap Is Coming for SMEs, Ready or Not
One in five UK workers will see their roles change due to the green transition.
Discover what this means for SMEs, which skills will be in demand, and how to prepare your team.
The Real Problem Behind Skills Shortages? Businesses Aren’t Doing This One Thing
Skills shortages aren’t the problem, unstructured training is. Discover how businesses can fix capability gaps quickly with simple, structured learning systems.
Human Skills Every SME Needs for the Future of Work
As work evolves, the skills SMEs need most aren’t technical, they’re human. Here’s why skills like communication, problem-solving, and adaptability are becoming critical for the future of work.
Asking for Help is Cheating!
Asking for help isn’t cheating, but many of us still behave as if it is. In SMEs, that mindset can quietly limit learning, confidence, and performance.
The Manager’s Guide to Help Employees Learn, Perform, and Thrive
Helping employees learn and perform isn’t about adding more training. It’s about creating the right conditions for focus, clarity, and sustainable performance. This guide shows managers how to support learning in everyday work.
Our Newsletter
Enjoyed the articles? Get fresh insights delivered monthly.
Practical tips, tools and ideas for SMEs — delivered straight to your inbox, once a month. No overwhelm, no jargon, just useful.
By subscribing you agree to receive monthly emails from Jessanol. No spam, ever. You can unsubscribe at any time. Your data is handled in accordance with our Privacy Policy.

