The Blog
Real-World Working, Onboarding and Performance That Actually Works
You have questions and I love to write- goes with the job. But even more, I love to share. So welcome to a source of articles, where you’ll discover answers to your questions, insightful articles and tips for SME businesses.
Standard disclaimer here: These articles are my own work and my own opinions. I don’t represent any official position of my clients, former employers, or any other company.
Tag
- AI and virtual assistants
- AI at work
- AI for small business
- AI tools for business
- AI virtual assistant support
- Accessibility
- Business Admin
- Business events
- Business forms
- Business support
- CRM
- CRM follow-up process
- CRM no longer fits your business
- CRM not working
- Client experience
- Customer experience
- Digital Learning
- Employee Training
- Enquiry forms
- Event planning
- Fixed-price project
- Google Drive folder structure
- Inclusive events
- Leadership
- Onboarding
- Operations Support
- Outsource
- Outsourcing
- Performance
- Practical Business Support
- Practical support
- SME Support
- Small business
- Software support
- Team productivity
- User experience
- VA
- VA support for small business
- Virtual Assistant
- Virtual Support
- Virtual assistance
- Working Smarter
- Working with a VA
- Workplace focus
- behind the scenes business support
- business admin support
- business software
- business tools
- choose the right software for your business
- choosing business software
It’s not the form, it’s the feeling
A form is rarely just a form. Whether it’s an enquiry form, event sign-up, learning registration or onboarding step, it quietly shapes how people feel about your business. This blog explores why forms are part of the customer experience, and how small changes can make them feel clearer, warmer and easier to complete.
Sometimes Businesses Don’t Need More Advice.
Sometimes businesses do not need another strategy session. They need practical help getting things done. Here’s why Jessanol is making structured business support a more central part of its services.
13 Minutes and Counting: The Battle to Rescue Your Team’s Focus
AI was meant to make work easier, but for many SME teams the reality feels noisier. This blog explores how AI is changing productivity, focus and engagement, and what small business leaders can do to help teams work with more clarity and less distraction.
10am for the win: who are you excluding from your business events?
Event timing can quietly decide who feels able to attend your business events, workshops, webinars or networking sessions. This blog explores why the time you choose matters, who may be unintentionally excluded, and how a more thoughtful approach can help more people say yes.
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