The Blog
Real-World Working, Onboarding and Performance That Actually Works
You have questions and I love to write- goes with the job. But even more, I love to share. So welcome to a source of articles, where you’ll discover answers to your questions, insightful articles and tips for SME businesses.
Standard disclaimer here: These articles are my own work and my own opinions. I don’t represent any official position of my clients, former employers, or any other company.
Tag
- AI and virtual assistants
- AI at work
- AI for small business
- AI tools for business
- AI virtual assistant support
- Accessibility
- Business Admin
- Business events
- Business forms
- Business support
- CRM
- CRM follow-up process
- CRM no longer fits your business
- CRM not working
- Client experience
- Customer experience
- Digital Learning
- Employee Training
- Enquiry forms
- Event planning
- Google Drive folder structure
- Inclusive events
- Leadership
- Onboarding
- Operations Support
- Performance
- Practical Business Support
- Practical support
- SME Support
- Software support
- Team productivity
- User experience
- VA
- VA support for small business
- Virtual Assistant
- Virtual Support
- Working Smarter
- Workplace focus
- behind the scenes business support
- business admin support
- business software
- business tools
- choose the right software for your business
- choosing business software
- client follow-up system
- client tracking system
- email follow-up system
- email task management
- getting help in your small business
- handing work over to a VA
Navigating Tough Economics and Empowering SMEs to Thrive
When resources are tight, SMEs can’t afford wasted time or ineffective training. This blog explores how to build capability and improve performance without adding unnecessary complexity or cost.
Building Knowledge Together: Ideas for Learning at Work 2025
Learning at Work Week 2025 is a chance to make everyday learning more visible, shared, and intentional. Here are simple, practical ideas SMEs can use to build knowledge together without adding pressure.
Why E-Learning Works Wonders for Small Teams
E-learning isn’t just for large organisations. For small teams, it can be one of the most effective ways to save time, improve consistency, and support performance without adding complexity.
The Drawbacks of Using Off-the-Shelf E-Learning for SMEs
Off-the-shelf e-learning can look like a quick, cost-effective solution. But for many SMEs, it leads to low engagement and little real change. Here’s where it falls short and what to consider instead.
The ROI of Investing in Bespoke E-Learning for Your Business
Investing in bespoke e-learning should deliver real results, not just activity. This guide breaks down how to measure ROI and make sure your training actually improves performance.
How Much Does Digital Learning for SMEs Cost in the UK?
How much does digital learning actually cost in the UK? For SMEs, the answer depends on your goals, your people, and what needs to change. This guide breaks down typical costs and what really drives value.
From Chats to Skills: Why Slack Is Your Learning Secret Weapon
Slack isn’t just for messages and updates. For SMEs, it can be a simple, cost-effective way to share learning, build skills, and create a culture of continuous improvement.
What is Custom E-Learning for Businesses?
Custom e-learning can feel expensive, technical, and overwhelming, especially for SMEs. But once you understand the core building blocks, the options become much clearer and far more achievable.
I want custom e-learning BUT….
It’s too expensive….I don’t have the technology….It feels overwhelming….I don’t know where to start….I’m not sure what I need…..answers to these and other questions.
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