The Blog
Real-World Working, Onboarding and Performance That Actually Works
You have questions and I love to write- goes with the job. But even more, I love to share. So welcome to a source of articles, where you’ll discover answers to your questions, insightful articles and tips for SME businesses.
Standard disclaimer here: These articles are my own work and my own opinions. I don’t represent any official position of my clients, former employers, or any other company.
Tag
- AI and virtual assistants
- AI at work
- AI for small business
- AI tools for business
- AI virtual assistant support
- Accessibility
- Business Admin
- Business events
- Business forms
- Business support
- Business systems
- CRM
- CRM follow-up process
- CRM no longer fits your business
- CRM not working
- Client experience
- Customer experience
- Digital Learning
- Employee Training
- Enquiry forms
- Event planning
- Fixed-price project
- Google Drive folder structure
- Inclusive events
- Knowledge management
- Leadership
- Onboarding
- Operations Support
- Outsource
- Outsourcing
- Performance
- Practical Business Support
- Practical support
- Projects
- SME Support
- SOPs
- Small business
- Software support
- Team productivity
- UK SME cost pressures
- User experience
- VA
- VA support for small business
- Virtual Assistant
- Virtual Support
- Virtual assistance
- Working Smarter
- Working with a VA
- Workplace focus
- behind the scenes business support
The Manager’s Guide to Help Employees Learn, Perform, and Thrive
Helping employees learn and perform isn’t about adding more training. It’s about creating the right conditions for focus, clarity, and sustainable performance. This guide shows managers how to support learning in everyday work.
7 Game-Changing Training Tactics Every Business Should Use
Employees don’t learn like students. They need training that is relevant, practical, and immediately useful. These seven tactics help you design learning that actually sticks and improves performance.
Why You Need Short-Form Learning
Long training sessions often disrupt work and fail to stick. Short-form learning offers a more practical alternative, focused, flexible, and designed to improve performance without taking people away from their roles.
Why Getting Induction Training Right Matters
Induction training sets the tone for everything that follows. When it works, new hires gain confidence and perform quickly. When it doesn’t, the impact is felt in turnover, productivity, and culture.
Ready, Steady, Go!
Most e-learning projects don’t fail because of poor content, they stall because the groundwork wasn’t done. Taking time to clarify the problem, resources, and approach early on is what keeps projects moving and delivering results.
What’s a LLAMA got to do with Projects?
Most training projects don’t fail because of poor effort, they fail because the plan assumed everything would stay the same. LLAMA offers a more flexible approach, helping you learn your way forward instead of locking decisions in too early.
There’s an AI for that!
“There’s an AI for that” is becoming the new default. But more tools don’t always mean better outcomes. The real value of AI comes from how you use it, not just which tool you choose.
Why Preparation Really is 90%
Most training projects don’t fail because of poor content, they fail because the thinking didn’t happen early enough. Preparation is what determines whether learning delivers real results or quietly unravels.
It works until it doesn’t.
Most learning programmes don’t fail outright, they almost work. But when results are uneven, performance quietly slips. This is why planning for learner struggle is essential, not an afterthought.
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